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Section:  IT & Internet   Vacancy 1229

Post:Helpdesk Technician Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
Job Title: Helpdesk Technician



About The Orchard:

The Orchard (NASDAQ: ORCD) controls and globally distributes more than one million songs and over 4,000 hours of video programming through hundreds of digital stores (e.g. iTunes, eMusic, Google, Netflix) and mobile carriers (e.g. Verizon, Vodafone, Bell Canada, Moderati, 3). With operations in 28 countries, The Orchard drives sales for its label, retailer, brand, and agency clients through innovative marketing and promotional campaigns; brand entertainment programs; and film, advertising, gaming and television licensing. A pioneer in digital music and media services, The Orchard fosters creativity and independence. For more information, please visit us at www.theorchard.com.



The Orchard is a registered trademark and The Orchard logo is a service mark of Orchard Enterprises NY, Inc. All Rights Reserved.

Responsibilities:

Provide technical support to end users on-site as well as via telephone

Provide end users with resolution and assistance to Windows XP, Vista and Mac OSX related problems

Hardware support for Windows and Macintosh

Network access troubleshooting and repair

Diagnosis and removal of viruses, spyware and malware

Provide assistance to standard supported applications: MS Office, browsers, etc.

Documentation and resolution of issues using a client ticketing systems

Maintain mobile devices including Windows Mobile, Blackberry and iPhone

Maintain printers - replacing toner, drums and fusers as needed

Troubleshoot VOIP phone system.



Qualifications:



Strong knowledge of Windows XP, Windows Vista and Mac OSX

Understanding of TCP/IP networking

Proficient with Microsoft Office Applications and the Internet

Excellent oral and written communication skills.

Excellent time management and organization.

Ability to work independently and as part of a team.

Detail oriented.

Familiarity with Linux a plus.



Benefits: 401K, Bonuses, Dental, Health







Compensation: $40,000

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.



Contact information
Employer: Grand Prix
Email: NY36@jobalert.creativecircle.com
Phone: 287-31-49
Publication date: 2009-10-05 17:37:11

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